Frequently asked questions
WE RECENTLY RELEASED A NEW QR CODE SOLUTION THAT ALLOWS OLDER DEVICES TO RECEIVE YOUR PROFILE USING THEIR SMARTPHONE CAMERA. YOU CAN ALSO SHARE YOUR BLUE PROFILE VIA TEXT, AIRDROP, EMAIL OR ON ANY SOCIAL NETWORK BY SHARING YOUR BLUE PROFILE LINK.
Apple – iPhone XR, XS, XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, plus all future models.
Google – Pixel, Pixel XL, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3A, Pixel 3aXL, Pixel 4, plus all future models.
Samsung – Note 8, 9, 10, 10+, plus all future models.
Galaxy – Galaxy SIII, S4, S5, S6, S6 Edge, S6 Edge+, S7, S7Edge, S8, S8+, S9, S9+, S10, S10 5G, S10+, plus all future models.
HTC – One M9, Desire 10 Pro, Exodus 1, U11/Life/+, Desire 12/12+, U11 Eyes, U12 Life, U12+, U19e, 19+, plus all future models.
Huawei – P10, P10 Plus, P10 Lite, P20, P20 Pro, P20 Lite, P30, P30 Pro, P30 Lite, plus all future models.
LG – G3, Nexus 5X, V10, G4, K10, V20, G5, G6, V30, V35 ThinQ, Q Stylus, Q Stylo 4, V40 ThinQ, V50 ThinQ 5G, Q8, Q7, G7 ThinQ, G8, G8s ThinQ, Q9, One, plus all future models.
Xiaomi – Mi Mix, Mi Mix2, Mi Mix 2S, Mi Mix 3, Mi5, Mi5s, Mi5 Plus, Mi6/X, Mi6, Mi8, Mi8 Lite, Mi8 Pro, Mi9, Mi9 SE, plus all future models.
Nokia – 3, 5, 6, 8, 8.1, 6.1, 8 Sirocco, 7 Plus, 5.1, 9 PureView, plus all future models.
OnePlus – One, 3, 3T, 5, 5T, 6, 6T, 7, 7 Pro, 7 Pro 5G, plus all future models.
Motorola – Moto P50, Moto X4, Moto Z3, Moto Z3 Play, plus all future models.
Sony – Xperia XZ1/Compact, Xperia 1, 10/Plus, Xperia XA1/Ultra/Plus, Xperia XZ2/Compact/Premium, Xperia XA2/Ultra/Plus, Xperia XZ3, plus all future models.
Essential – PH, PH-1, plus all future models.
To save a Blue Smart Card contact that has been shared with you, simply tap the “Add to Contacts” button – this will open your phone’s contacts file. Just tap “save” and instantly the Blue Card information will be stored in your phone’s contacts list.
Yes, you can create multiple Blue profiles, with the same, or different contact information on them. However, please note that each Blue social profile is linked to a unique email address, so make sure to associate each created Blue profile with a new email address. Your login credentials will not work if you have 2 profiles using the same email address.
Please make sure you’re using a compatible smartphone and that you have NFC turned on in settings. If you’ve checked both of those and the NFC tag is still not being read, please reach out to us at email@example.com.
YES, YOU CAN ORDER MORE THAN ONE BLUE SMART CARD. WITH OUR NEW MOBILE APP YOU CAN DOWNLOAD AND ACTIVATE YOUR BLUE SMART CARD AT EASE.
WITH OUR NEW MOBILE APP YOU CAN DOWNLOAD, EDIT YOUR PROFILE AND ACTIVATE YOUR BLUE SMART CARD USING AN NFC COMPATIBLE SMARTPHONE.
YOU CAN EDIT YOUR PROFILE IN REAL-TIME USING OUR MOBILE APP AVAILABLE ON APPLE APP STORE AND GOOGLE PLAY STORE.
NOT FOR SINGLE ORDERS. WE DO CUSTOMIZATION FOR ENTERPRISES/BUSINESSES LOOKING TO ORDER 100+ FOR THEIR EMPLOYEES. PLEASE REACH OUT SALES@BLUE.SOCIAL.
NO, IT’S A ONE-TIME PURCHASE FOR THE CARD. HOWEVER, WE WILL BE INTRODUCING PREMIUM FEATURES WITH MORE CUSTOMIZATION, ANALYTICS AND MORE AT A MONTHLY SUBSCRIPTION. PRICE TBD.
PLEASE VISIT HTTPS://WWW.PROFILES.BLUE/RESET_PASSWORD AND CLICK “FORGOT PASSWORD” WHERE YOU WILL RECEIVE A PIN IN YOUR EMAIL TO RESET YOUR PASSWORD.
USERS CAN ADD THEIR VENMO, PAYPAL AND MORE TO SEND & RECEIVE PAYMENTS.
YES, ONCE YOU LOGIN YOU CAN EDIT YOUR PROFILE AND CHANGE YOUR EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT.
Blue Smart Buttons have a one-time stick to any smooth surface. Removing and re-sticking can occur but will cause the stickiness to wear out quicker.
We recommend placing your Blue Smart Button on the back of your phone AWAY from where your NFC scanner is on the phone. iPhones: Avoid placing Blue Smart Button near the top section of your phone Android: Avoid placing Blue Smart Button near the center of the phone
How do I activate my Blue Smart Button? Activating is simple! Download the Blue App, Create your profile and follow the instructions to activating your Blue Smart Device.
Yes, your Blue Smart Button can be reprogrammed as many times as you need. Stick your Blue Smart Button to a device that you carry around the most, we recommend only allowing one re-stick moment before it tampers with the quality of the stick.
The NFC tag allows up to 100,000 taps.